Interested in creating exceptional user experiences in the saddle of an innovative team?
Biila is a car transportation service operating in Finland and Sweden. The service platform brings together those in need of car transportation and freelance drivers who perform the transfers by driving. Our auto transportation service is primarily used by car dealerships, car rental companies and service centers, for whom Biila moves any car on average within 29 hours. The platform provides access to a network of approximately 1900 active freelance drivers. In 2023, approximately 90,000 cars were transferred through Biila.
Our goal is to become the leading provider of car transportation services in the Nordic countries by 2025. Currently, Biila employs over 30 people in Finland and Sweden. We invest strongly in growth – in the freelance drivers, customer experience, innovation and leveraging new technology. Development and responsibility are seen as crucial parts of success at Biila.
We are now seeking a Senior Designer to lead our design initiatives and drive innovation across our platform within the product development team. If you’re ready to make your mark and lead a team dedicated to crafting exceptional user experiences, we invite you to join us!
Your responsibilities
Setting the design vision and UX strategy of Biila
Mentoring and coaching the team members on design thinking and problem-solving
Maintaining a positive user experience and understanding how this impacts the overall customer experience
Setting and documenting cohesive design principles and standards while ensuring the team applies these correctly and delivers their best in alignment with the platform and business goals
Implementing and maintaining necessary processes for scaling, maintaining and managing our design system
Conducting user research, participating in customer conversations and leading research activities
Analyzing qualitative and quantitative data that are important to your product area and objectives
Designing flows and experiences that are simple and elegant
Leading your own design team and hiring design talents that align with our vision
We expect you to have
Fluency in English, as well as either Finnish or Swedish
Possibility to work according to the time zones of UTC +2 or UTC +3
Equal proficiency in analytics and creativity, with the ability to balance strategic insights with innovative solutions
Experience in creating platform-oriented user experiences, collaborating closely with the developers and customers
The ability to solve complex design problems and create frameworks from these solutions, demonstrating strong problem-solving skills
Strong, confident communication skills, enabling effective collaboration with colleagues at all levels
Experience of conducting user research, participating in customer conversations and leading research activities
Proficiency in running usability & accessibility tests, ensuring that our products are inclusive and user-friendly
Expertise in visual design and interaction, with a solid understanding of design principles
Experience contributing to and maintaining design systems, ensuring consistency and scalability
Skills in rapid prototyping, bringing ideas to life efficiently
Proficiency in Figma for designing user interfaces and prototyping, leveraging the latest tools for optimal results
Why join us?
Key role in a growing team
Working culture reflecting our values: courage, openness, collaboration and good vibes. Work is important, but people are more important!
Opportunity for remote work, recognizing the importance of personal interactions
Competitive salary and employee benefits, including performance bonuses, meal benefits, occupational health care and leisure accident insurance
